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Privacy Policy

Effective Date: 11/12/2024

Priority Hire Pty Ltd (ABN 21 662 388 365) ("Priority Hire," "we," "our," or "us") is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs"). This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through the Priority Hire app ("the App")

By using the App, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

  1. Purpose of the App

    Priority Hire is a labour hire platform designed for rostering, scheduling, and allocating work to contracted workers operating under an Australian Business Number (ABN). All workers using the platform have qualifications related to disability services. The App facilitates disability support work and does not provide or offer medical advice.

  1. Information We Collect

    We may collect the following types of information:

    1. Personal Information:
      1. Full name (e.g., First Name, Last Name)
      2. Contact details (e.g., phone number, email address)
      3. Demographic information (e.g., State, Sururb )
      4. Work preferences and availability
      5. Information which may assist you in being offered shifts including care experience, availability, work history, languages, etc
    2. Device Information
      1. Device Geolocation Permission

        The only information collected by the Priority Hire app is the user's geolocation, solely used to track the kilometers traveled by workers for reimbursement purposes. No other user information is gathered.

  1. How We Use Your Information
    1. We use your information for the following purposes:
      1. To create and manage worker profiles
      2. To facilitate rostering and scheduling of work
      3. To allocate disability support work to contracted workers
      4. To monitor work activities carried out under Priority Hire
      5. To ensure compliance with legal and regulatory requirements
      6. To improve and maintain the functionality of the App
  1. Disclosure of Information

    We may disclose your personal information:

    1. To third parties directly involved in the rostering and scheduling process (e.g., clients receiving disability support services)
    2. To regulatory authorities as required by law
    3. To our service providers (e.g., IT support) who assist in the operation of the App

    We will not sell, rent, or share your information for marketing purpose

  1. Data Storage and Security

    Your information is stored securely in compliance with Australian privacy laws. We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

  1. Monitoring of Work Activities

    All work carried out under Priority Hire is monitored to ensure compliance with contractual obligations and applicable laws. Monitoring activities are conducted transparently and solely for operational and compliance purposes.

  1. Access and Correction

    You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the details provided in Section 10.

  1. Use of the App

    The App is operated exclusively in Australia and is intended for use by workers and clients within the Australian jurisdiction. By using the App, you confirm that you are based in Australia.

  1. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be effective upon posting to the App. We encourage you to review this policy periodically.

  1. Contact Us

    If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

    Priority Hire Pty Ltd

    Email: info@priorityhire.com.au

    Phone: 0487174333

    Address: Suite 3.11, LPC House3 Fordham Way Oran park NSW 2570